Stress Management Part 2 of Fit for Life Course

Help I am technician/academic prop/hybrid member of staff....!!!
Also fire marshal, project manager and many more things, oh the pastoral role for students too. then why get stressed at all? Well I have had some uncomfortable expereiences that make this part of the Get Fit for Life Course interesting and appropriate.

Read on.

Stress at work shouldn't happen but it does. Ones own way of doing things doesn't always correspondance with others (think of Lost - The Others!). I think three times in the space of six months some challenging (okay sressful) incidences have occurred in my 'comfort zone' not 'war zone' as I like to describe the situation sometimes.

First time was simply a member of staff berating about the lack of response to their faulty PC. Nothing that could be done, but the level of anger expressed caused some anxious moments in my mind. Why? Perhaps 'losing it big time' is the only choice but it is not mine. So that was one case of over reacting to a situation that (a) I had little control over and (b) was not worth the 'pure sweat' of emotionality displayed in the office.

Second time a conflict in tems of my role in a particular task. This time I was not made anxious, I was made to look stupid which I really won't accept. The task was simple but the level of dialogue expressed made me feel belittled and foolish, I won't have that either. End result was that I got in a mess when I should have just accepted that may I was myself 'over reacing' to the task. This was another example of the person not using NVC correctly or myself able to fight back.

Third time in another person's office. This was the worse to date. It was unprovoked and uncalled for, and I had another senior person with me. A light ticking off of a member of staff for a possible serious accident was met with total negativity and none compliance. Each time the other senior person made a suggestion it was revoked and I was at the end starting to feel this could get a lot worse. When the senior person left I was looked at with eyes like daggers and shouted at very uncomfortably. I retorted saying I was on their side and looking for a positive outcome and simply told to 'get out'. I had to reflect on this situation very carefully and decided to write a note to myself of the said incident and also to contact the senior person to say how I felt. Within about 5 mins I had a good chat with a 'very' senior staff member and they said they would make sure that the incident was tackled forewith. Thereafter I received an email apology and feel slightly better, but know that stressful people with 'barking' are not necessarily 'biting' and should not really fear them.